Returns & Exchanges
At Side Kicks, we want you to love every step you take in our fashion-forward footwear, which is why we offer a seamless 30-day return policy for all unworn items. If your new kicks aren't the perfect fit, we are here to help you find the right pair or provide a full refund.
Initiate Your Request
Visit our online returns portal with your order number and email address to select the items you wish to send back.
Prepare the Package
Place the unworn shoes in their original packaging and include all tags to ensure your return is accepted for processing.
Print and Attach Label
Download your prepaid shipping label from the portal, print it out, and securely affix it to the outside of your return box.
Drop Off and Track
Leave your package at any authorized carrier location and keep your tracking number handy while we process your refund or exchange.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing
